Author Topic: Logging out problem  (Read 22630 times)

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Offline Brewski

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Re: Logging out problem
« Reply #40 on: February 22, 2011, 12:49:19 PM »
Thanks, Karl--I'll send this to Rob, as well.

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Scarpia

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Re: Logging out problem
« Reply #41 on: February 22, 2011, 01:01:15 PM »
Posting on behalf of Luke:

For what it's worth, Luke and Luke, Honestly are still listed as users (not sul G).  You are remembering to use your internal username and not your displayed username for logging in?  (We have been encouraged to make them different these days.)

karlhenning

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Re: Logging out problem
« Reply #42 on: February 22, 2011, 01:58:37 PM »
Posting (emended) on behalf of Luke:

Quote
I still can't login, using either my old account or the one I opened this morning. Nothing I try works, from the moment I logged in at work this morning till now. It isn't the work computer, because I am now on my home one and that is having the same problems. For Rob's information, the following happened:

Got to work, turned on computer and went to GMG, and found that I was logged out, as has been happening recently. Since I was on holiday from work last week, which was when I changed my screen name and my password, as suggested, the details that were saved in the login boxes were not correct, so I entered the correct password. I was told it was incorrect, so I rechecked and also tried the old password, and all combinations I could think of.

Then I opened the new account just for the purpose of sending the above post

When I got home I tried again, but couldn't log in using either my proper account, NOR the one I'd made this morning. In the case of the 'Luke'/'sul G again' account I was told the password was wrong. In the case of the 'Luke, honestly' one from this morning, I was told the user name doesn't exist.

Scarpia, I've also tried having a password reminder sent to my email; I'm told one has sent, but it hasn't arrived

I've also tried changing my password by answering my secret reminder question, but am told I got the answer wrong. Needless to say, I didn't, and I am quite spooked by that!

Makes me think that either a) my account has been hacked and all details changed or, more likely, since my new account won't work either, b) the new patch Rob talked about has buggered things up, for me at least. It's the only thing that has changed on the site since last time I logged in successfully that I know of.

BTW I also note that when I look at the site my posts appear as 'Luke', which was my screen name until a few days ago, not as 'sul G again' which is what it was changed to - is it the same for others? I stress that can't log in using the previous password either, or any other combination of passwords, user names and screen names I can think of!

Offline Luke, honestly!

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Re: Logging out problem
« Reply #43 on: February 22, 2011, 02:50:13 PM »
Curiouser and curiouser - was unable to log in as ANYTHING at all, using any username or password I've ever had. So, as 'Luke', I asked for a password reminder to be sent to my hotmail account, which is the one associated with that username. Did it twice, but nothing came. Then, tried to log in again as 'Luke, honestly', but was told that username doesn't exist. Then, as 'Luke' once more, tried getting reminder sent to my googlemail account, which is really the one associated with 'Luke, honestly', and when I checked there had received a password reminder for the 'Luke, honestly' account despite having not asked for that one.) (and also despite the fact that GMG has just told me that 'Luke, honestly' doesn't exist!)

At least it means I'm able to post here for now anyway, until next time I am logout and can't get back in again. But I'd rather be here in my comfy, worn in account! This one feels all itchy...

karlhenning

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Re: Logging out problem
« Reply #44 on: February 22, 2011, 03:01:53 PM »
A sighting!

Offline DavidRoss

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Re: Logging out problem
« Reply #45 on: February 22, 2011, 03:02:42 PM »
"Maybe the problem most of you have ... is that you're not listening to Barbirolli." ~Sarge

"The problem with socialism is that sooner or later you run out of other people's money." ~Margaret Thatcher

Scarpia

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Re: Logging out problem
« Reply #46 on: February 22, 2011, 03:03:51 PM »
At least it means I'm able to post here for now anyway, until next time I am logout and can't get back in again. But I'd rather be here in my comfy, worn in account! This one feels all itchy...

If you want to make an impression, try registering as M forever.   ;D

Offline petrarch

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Re: Logging out problem
« Reply #47 on: February 22, 2011, 05:03:36 PM »
Curiouser and curiouser - was unable to log in as ANYTHING at all, using any username or password I've ever had. So, as 'Luke', I asked for a password reminder to be sent to my hotmail account, which is the one associated with that username. Did it twice, but nothing came. Then, tried to log in again as 'Luke, honestly', but was told that username doesn't exist. Then, as 'Luke' once more, tried getting reminder sent to my googlemail account, which is really the one associated with 'Luke, honestly', and when I checked there had received a password reminder for the 'Luke, honestly' account despite having not asked for that one.) (and also despite the fact that GMG has just told me that 'Luke, honestly' doesn't exist!)

At least it means I'm able to post here for now anyway, until next time I am logout and can't get back in again. But I'd rather be here in my comfy, worn in account! This one feels all itchy...

Might be your browser(s) getting confused with the cookies associated with GMG. I would delete those cookies and then try to log in again, on all computers you use to access the forum. I got some similarly weird behavior when I asked for my username to be changed. I had to explicitly log out, then delete the cookies, then log back in. Haven't had any problems since.
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Offline Luke, honestly!

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Re: Logging out problem
« Reply #48 on: February 22, 2011, 05:07:34 PM »
Might be your browser(s) getting confused with the cookies associated with GMG. I would delete those cookies and then try to log in again, on all computers you use to access the forum. I got some similarly weird behavior when I asked for my username to be changed. I had to explicitly log out, then delete the cookies, then log back in. Haven't had any problems since.

I'll try that, thanks - but it's odd because it happened on the work computer which I haven't used for about 10 days too, and which was fine last time. the behaviour there was identical to on my own machine. It's the bizarre messages that don't make sense that are confusing me most - the fact that the answer to my personal question is not recognised, for instance, or the fact that this new account I am (hopefully temporarily using) would also not log in for a while, and indeed I was told it 'did not exist'!

Thanks, though - will try that option too.

Offline Luke

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Re: Logging out problem
« Reply #49 on: February 22, 2011, 05:25:03 PM »
Huge thanks to Rob, who's got me all sorted. The fundamental problem - that my passwords and security questions were all lost - remains unsolved, but the fact that I wasn't receiving the password reminder emails is something that must be a fault with my hotmail account, as I realised: for years now I haven't received emails from GMG as eg PM notifications, though I used to and never turned off that option; nor do they go to junk. I'd never thought about why I don't get PM notification anymore, assumed it must be some setting I'd changed without knowing it, , but it must be the reason I wasn't getting the password email either, nothing more simlar - my email simply doesn't like GMG! So Rob sent it to my googlemail instead, and voila!

Happy now!  :)  :)  :)  :)

Thanks Rob
« Last Edit: February 22, 2011, 05:26:59 PM by Luke »