Amazon Help Please?

[George]

I got this letter from an amazon seller about a return:

"Please make sure to add our e-mail traffic to the package.
Of course we will inform you as soon as we received the package from
you.
Please send the item back in standard mail.
Please make sure to attach your IBAN and BIC numbers to the package, so
we are able to refund your postage costs, if needed."

Someone please tell me what the underlined terms are?

Also, what is standard mail to Germany form the USA?

[Bonehelm]

IBAN = International Bank Account Number
BIC = Bank Identifier Code
Standard Mail = The regular mailing method, as opposed to "express", "next-day", "priority mail", etc.

standard mail from USA to Germany differs from state to state. You will need the exact zip code and address to determine the cost. 

Hope that helps

[Tancata]

Email traffic sounds like the emails you exchanged with the seller - maybe a printout?

[George]

IBAN = International Bank Account Number
BIC = Bank Identifier Code
Standard Mail = The regular mailing method, as opposed to "express", "next-day", "priority mail", etc.

standard mail from USA to Germany differs from state to state. You will need the exact zip code and address to determine the cost. 

Hope that helps

Thanks, it does!

Now how does one get a IBAN and BIC?

[George]

Email traffic sounds like the emails you exchanged with the seller - maybe a printout?

Right!

Thanks!