Unprofessionalism

Started by Mark, December 14, 2007, 01:53:33 PM

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Solitary Wanderer

#20
December 17, 2007, 11:54:50 AM
Yes, I agree and encounter the 'lazy/don't care/couldn't give a stuff' attitude regularly. I too, strive to over delivery to my customers - under promise-over deliver. I get such dire service sometimes I wonder how they stay in business. I couldn't imagine treating my clients like that.

I often find that when I'm phoning a company for information that I need to contact them twice to get the real story. If you don't get the response you wanted the first time just call back again tomorrow and you'll get told exactly the opposite!  ;)

Bloody frustrating  >:(
'I lingered round them, under that benign sky: watched the moths fluttering among the heath and harebells, listened to the soft wind breathing through the grass, and wondered how any one could ever imagine unquiet slumbers for the sleepers in that quiet earth.' ~ Emily Bronte

vandermolen

#21
December 18, 2007, 10:43:30 AM
we were supposed to have new windows installed today. They were due to be here at between 8.00am and 8.30am. Still no sign of them and no response to calls. It is now 7.45pm.. I stayed in all day for nothing >:(
"Courage is going from failure to failure without losing enthusiasm" (Churchill).

'The test of a work of art is, in the end, our affection for it, not our ability to explain why it is good' (Stanley Kubrick).
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