Author Topic: Subscription issues  (Read 6337 times)

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Offline Dungeon Master

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Subscription issues
« on: September 05, 2019, 11:08:29 PM »
Some subscribers are reporting that their subscriptions failed to renew properly and that they no longer have subscriber status or privileges. This seems to be a Paypal software issue that I can manually override.
Can anyone who is in this situation post their issue here please and I will endeavour to sort it out.
 Macs are better. They just are.

Offline k a rl h e nn i ng

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Re: Subscription issues
« Reply #1 on: September 06, 2019, 04:08:06 AM »
Some subscribers are reporting that their subscriptions failed to renew properly and that they no longer have subscriber status or privileges. This seems to be a Paypal software issue that I can manually override.
Can anyone who is in this situation post their issue here please and I will endeavour to sort it out.


Yes, thanks, Rob!
Karl Henning, Ph.D.
Composer & Clarinetist
Boston MA
http://www.karlhenning.com/
[Matisse] was interested neither in fending off opposition,
nor in competing for the favor of wayward friends.
His only competition was with himself. — Françoise Gilot

Offline Dungeon Master

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Re: Subscription issues
« Reply #2 on: September 06, 2019, 04:37:51 AM »
Karl, you should be up and running as a subscriber again. Let me know if all is well, or otherwise. Thank you for your long-standing support.
 Macs are better. They just are.

Offline k a rl h e nn i ng

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Re: Subscription issues
« Reply #3 on: September 06, 2019, 09:58:45 AM »
Karl, you should be up and running as a subscriber again. Let me know if all is well, or otherwise. Thank you for your long-standing support.

Looks good, Rob. Thanks a million!
Karl Henning, Ph.D.
Composer & Clarinetist
Boston MA
http://www.karlhenning.com/
[Matisse] was interested neither in fending off opposition,
nor in competing for the favor of wayward friends.
His only competition was with himself. — Françoise Gilot

Online Brian

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Re: Subscription issues
« Reply #4 on: December 05, 2019, 09:28:13 AM »
Sign me up - PayPal autopayment should have posted on Nov. 30.

Offline Dungeon Master

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Re: Subscription issues
« Reply #5 on: December 05, 2019, 06:13:22 PM »
Sign me up - PayPal autopayment should have posted on Nov. 30.

Hi Brian - your account is sorted now. Apologies for the problem.

 Macs are better. They just are.

Offline Dungeon Master

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Re: Subscription issues
« Reply #6 on: December 05, 2019, 06:13:31 PM »
Apparently I need to completely re-vamp my Paypal account - they changed their functionality and subscriptions are not being processed automatically.

I would advise not taking out new subscriptions or renewing until I get it sorted.

cheers
Rob
 Macs are better. They just are.

Online Brian

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Re: Subscription issues
« Reply #7 on: December 06, 2019, 11:24:26 AM »
Hi Brian - your account is sorted now. Apologies for the problem.
Cheers, sir!