I recently, for the second time this year, pulled out a relatively new CD, only to discover that it skips.
I took it out and it has no visible scratches on it. I played it on another player and had the same problem.
Obviously there is some kind of defect in the product so I will just return it for another one.
However, the store I did this at last time, Tower Records, is no longer in business.
Does anyone in the USA know which store will give me the least amount of hassle without a receipt?
Virgin Megastore? Barnes and Noble? ???
Also, has this happened to you? Is it common?
It sure is damn annoying. >:(
And to think that we were promised a lifetime of listening enjoyment :-\ Did you try playing it on the computer? They tend to be much less sensitive than stand alone players. Though that won't solve your problem, you might at least try and make a copy if you can't return it.
As for stores, I don't know but go to Union Square. You'll have both B&N and Virgin, plus if neither takes the bait, there is Academyfor a cheaper replacement >:D >:D
The CD has probably little "holes" in it's "silver" layer inside (it's actually aluminium I believe) wich contains the digital data.
You can check this by keeping the CD against the light. This layer is never entirely perfect but if the "blank spots" are big enough and/or close to each other, enough information is missing to cause skipping.
Q
Until now, no problems with that George.
To imagine that a lot of my cd's would have such a defect is to horrid to even contemplate.
So lets hope all in well on my shelfs. :-\
Quote from: Que on May 03, 2007, 09:23:32 PM
The CD has probably little "holes" in it's "silver" layer inside (it's actually aluminium I believe) wich contains the digital data.
You can check this by keeping the CD against the light. This layer is never entirely perfect but if the "blank spots" are big enough and/or close to each other, enough information is missing to cause skipping.
Q
If these blank spots look like dotted circular lines, then yes, there are some. :-\
Quote from: orbital on May 03, 2007, 07:31:59 PM
And to think that we were promised a lifetime of listening enjoyment :-\ Did you try playing it on the computer? They tend to be much less sensitive than stand alone players. Though that won't solve your problem, you might at least try and make a copy if you can't return it.
As for stores, I don't know but go to Union Square. You'll have both B&N and Virgin, plus if neither takes the bait, there is Academyfor a cheaper replacement >:D >:D
Good advice, thanks. :)
Much of the time CD skips can be the fault of the player. I went crazy with this some years ago until someone finally showed me it was my player. If it is not clean, or just not a very good player, it will react to certain CDs that way. Try first cleaning your CD player, or getting a good one if you don't have a very good one.
jared
Quote from: sonic1 on May 04, 2007, 06:02:12 AM
Much of the time CD skips can be the fault of the player. I went crazy with this some years ago until someone finally showed me it was my player. If it is not clean, or just not a very good player, it will react to certain CDs that way. Try first cleaning your CD player, or getting a good one if you don't have a very good one.
jared
I mentioned in my OP that I tried another player and got the same result. Its not the player.
But was it a good player? Really, I am saying this because I had the same experience. It is not to say there is not a defect on the CD, but that good CD players will not react to those defects or even scratches. But if you tried it on another GOOD CLEAN CD player, then it could be irreparable.
I have never ever had any problems with CDs in my ancient Philips.
It would be interesting to know what the CD that skips is.
Quote from: sonic1 on May 04, 2007, 06:26:22 AM
But was it a good player? Really, I am saying this because I had the same experience. It is not to say there is not a defect on the CD, but that good CD players will not react to those defects or even scratches. But if you tried it on another GOOD CLEAN CD player, then it could be irreparable.
Yes, its a good player. Its been able to play certain CD's that didn't play on the other player before. The other player is my CD walkman and I thought that it was on the blink, but it doesn't seem to be the case. The disc has these light circular markings that I've seen before on discs that I returned, so I wanted to know if this is anexample of CD Rot and/or if this has happened to others. I'd hate to think how many other discs that I own have the same problem. :-[
Besides, I am not gonna go out and buy a CD player than can play this one defective CD when I can just exchange it at a reputable store. They, I believe will be reimbursed by the label, so no worries, right?
Quote from: Hector on May 04, 2007, 06:30:13 AM
I have never ever had any problems with CDs in my ancient Philips.
It would be interesting to know what the CD that skips is.
Its volume 8 of the complete Mozart SQ on the Naxos label by the Eder Quartet. :-\
Quote from: George on May 04, 2007, 03:03:24 AM
If these blank spots look like dotted circular lines, then yes, there are some. :-\
George, this must be something else.
On the blank spots I meant the silver layer is missing and light can shine through when the CD is held against the light.
Q
Quote from: Que on May 04, 2007, 08:25:39 AM
George, this must be something else.
On the blank spots I meant the silver layer is missing and light can shine through when the CD is held against the light.
Q
Oh, I'll try when I get home. Thanks. :)
Quote from: George on May 04, 2007, 06:35:15 AM
Its volume 8 of the complete Mozart SQ on the Naxos label by the Eder Quartet. :-\
why don't you try emailing customer service at Naxos....They just may replace it for you....Tell them you purchased it at tower and now defunct.....
Quote from: Robert on May 04, 2007, 10:44:24 AM
why don't you try emailing customer service at Naxos....They just may replace it for you....Tell them you purchased it at tower and now defunct.....
Sounds like a great plan B. I will first try to return it in my neighborhood, as it will be faster and easier, not to mention zero chance of a shattered jewel case.
Quote from: George on May 04, 2007, 06:35:15 AM
Its volume 8 of the complete Mozart SQ on the Naxos label by the Eder Quartet. :-\
George
I do not have any of the Eders, but I do have many quartets by other groups. If you tell me whats on that vol 8. I could burn you a copy by other groups....
Quote from: Robert on May 04, 2007, 12:16:43 PM
George
I do not have any of the Eders, but I do have many quartets by other groups. If you tell me whats on that vol 8. I could burn you a copy by other groups....
Thanks, I'll keep that in mind and get back to you. :)
Well, today Barnes and Noble exchaged the CD for me without receipt. Virgin would have done the same, but didn't have it in stock.
I actually feel glad that this happened, 'cause now I know if any CD of mine turns out to be defective, I can simply exchange it for a new one and not be out the cost of a CD. :)
Quote from: George on May 05, 2007, 01:05:19 PM
I actually feel glad that this happened, 'cause now I know if any CD of mine turns out to be defective, I can simply exchange it for a new one and not be out the cost of a CD. :)
Let me ask you a question, George.
If you were "out" the cost of the cd, would it devastate you? Would it bust your budget? Would it require you to accept welfare or stand on line for food and clothing?
How did you get to Barnes and Noble? Did you walk or did you either drive or take public transportation? If you did anything but walk, the time involved and the expense of gasoline or fares more than outweighs the mental satisfaction you got by getting an exchange or cds.
Some things just are not worth the effort to accomplish.
Quote from: Iago on May 06, 2007, 08:56:05 AM
Let me ask you a question, George.
If you were "out" the cost of the cd, would it devastate you? Would it bust your budget? Would it require you to accept welfare or stand on line for food and clothing?
How did you get to Barnes and Noble? Did you walk or did you either drive or take public transportation? If you did anything but walk, the time involved and the expense of gasoline or fares more than outweighs the mental satisfaction you got by getting an exchange or cds.
Some things just are not worth the effort to accomplish.
Sounds like we see this one differently. :)
Quote from: George on May 06, 2007, 12:45:17 PM
Sounds like we see this one differently. :)
I see it George's way.
Quote from: Don on May 06, 2007, 01:18:41 PM
I see it George's way.
Of course. I wouldn't expect that you and I could agree on anything.
Quote from: George on May 06, 2007, 12:45:17 PM
Sounds like we see this one differently. :)
Just to clarify: when I buy a CD that is supposed to "provide a lifetime of enjoyment" and I take care of it, it should last a lifetime. Period. If it doesn't, its nice to know that there are companies who will return the defective CD and give me a new one. I really think the product should be made better in the first place and therefore actually "provide a lifetime of enjoyment" in the first place, but since things are as they are, I can live with it.
Quote from: George on May 06, 2007, 05:50:45 PM
Just to clarify: when I buy a CD that is supposed to "provide a lifetime of enjoyment" and I take care of it, it should last a lifetime. Period. If it doesn't, its nice to know that there are companies who will return the defective CD and give me a new one. I really think the product should be made better in the first place and last a lifetime in the first place, but since things are as they are, I'll accept the current situation.
But George, you're ignoring the fact that even defective cds. DO last a lifetime. 0:)
Quote from: Iago on May 06, 2007, 10:48:34 PM
But George, you're ignoring the fact that even defective cds. DO last a lifetime. 0:)
I think you missed the part about "a lifetime of
enjoyment." :-\
Quote from: George on May 03, 2007, 06:43:15 PM
I recently, for the second time this year, pulled out a relatively new CD, only to discover that it skips.
I took it out and it has no visible scratches on it. I played it on another player and had the same problem.
Obviously there is some kind of defect in the product so I will just return it for another one.
However, the store I did this at last time, Tower Records, is no longer in business.
Does anyone in the USA know which store will give me the least amount of hassle without a receipt?
Virgin Megastore? Barnes and Noble? ???
Also, has this happened to you? Is it common?
It sure is damn annoying. >:(
This hasn't really happened to me, but the first thing you should do is try emailing or telephoning the record company. If they won't help, then contact Towerrecords.com customer service. That's been taken over by Caiman which has a very liberal return policy.
Quote from: George on May 04, 2007, 03:03:24 AM
If these blank spots look like dotted circular lines, then yes, there are some. :-\
Those circular lines are the most damaging because the cd spins as the laser reads it. If the lines were in a radial pattern, or a spiral pattern then you probably wouldn't have a problem. That is a manufacturing defect, so the manufacturer should really make good on it. Btw, which cd is it? I've had experience returning cds to some manufacturers because of bronzing, so I might be able to tell you if they will be helpful.
Quote from: Bunny on May 07, 2007, 08:03:59 AM
Those circular lines are the most damaging because the cd spins as the laser reads it. If the lines were in a radial pattern, or a spiral pattern then you probably wouldn't have a problem. That is a manufacturing defect, so the manufacturer should really make good on it. Btw, which cd is it? I've had experience returning cds to some manufacturers because of bronzing, so I might be able to tell you if they will be helpful.
T'was a Naxos but it was replaced by a local Barnes and Noble. 8)
Excellent! They can return it to the manufacturer very easily.
I do not know this Iago. Is he a nut? George, I am glad to hear everything was resolved.
Over twenty-five years, I have had many defective CD experiences. Bronzed CDs, or ones that would not play properly. One even with the wrong music on it. All were resolved through either manufacturers, CD labels, or dealers.
One time I complained to a CD label about the very poor sound on a fullpriced CD I had just purchased. This was a new release studio recording, so there really was no excuse for the poor engineering. The label allowed me to choose another from their catalog, and to keep the other.
In my experiences, most businesses are only too happy to please, because they want you as a repeat customer. Saying nothing does nothing for their quality control or your pocketbook.
Agreed Boris! :)
Hello, George - been away in Florida for a week w/o my laptop! So, just getting back to the forum - first, glad that you were able to exchange the CD. I've had a 'small' number of CDs 'skip' on carousel players, but play fine on portable units or on my DVD players, so as you did, always try out the CDs on other players; also, I've found that DVD players seem to read standard CDs 'more reliably' - not sure if there is a scientific basis for this opinion but the DVD laser tracking certainly has much more precision - replaced my older carousel CD player w/ a DVD carousel (think this came up in an older thread) one last year and have had no problems.
Also, even though the surface of a CD looks 'pristine' always try a cleaning radially w/ an appropriate cloth - this has worked a few times for me when CDs were skipping on multiple machines. Concerning Q's comments, most of these CD surfaces (which are usually aluminum) will have tiny holes when held up to the light - and I'm sure the manufacturers have a 'threshold', so doesn't usually help to isolate a skipping issue unless the defects are numerous, large, or in a circular orientation, as Bunny indicated.
Finally, I think the concept of 'CD ROT' is pretty much a fallacy - aluminum can 'oxidize' if exposed to air, but if CDs are well made & kept in pefect condition & stored correctly, then the discs should last & play for decades - I started to buy CDs in 1984, and all of those 'early' purchases play fine; in fact, about 4-5 years ago, I went through my entire CD collection (took over 6 months and drove my wife NUTS!), and all played fine. Dave :)
Quote from: SonicMan on May 09, 2007, 01:18:15 PM
Finally, I think the concept of 'CD ROT' is pretty much a fallacy - aluminum can 'oxidize' if exposed to air, but if CDs are well made & kept in pefect condition & stored correctly, then the discs should last & play for decades - I started to buy CDs in 1984, and all of those 'early' purchases play fine; in fact, about 4-5 years ago, I went through my entire CD collection (took over 6 months and drove my wife NUTS!), and all played fine. Dave :)
WOW! Good news! Thanks!
Welcome back.
:)
Quote from: George on May 09, 2007, 09:41:24 AM
Agreed Boris! :)
You agree with Boris that I'm a "nut"?
And if "Boris" thinks that, please tell him that he ain't seen nuthin yet.
I must add him to my "hit" list.
If the world was filled with "nuts" like me, it would be a far better world than one filled with pedants like Boris.
He may not know me yet. But he will!
Quote from: Iago on May 09, 2007, 11:40:27 PM
If the world was filled with "nuts" like me, it would be a far better world.
I totally agree with you here Iago! ;D