Spotify makes unauthorized charges

Started by Ken B, May 12, 2015, 07:50:20 PM

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Ken B

May 12, 2015, 07:50:20 PM
I canceled Spotify Premium over a week ago. Yet they just charged me again today.
Caveat emptor.

Mirror Image

#1
May 12, 2015, 08:13:46 PM
My only question is why would someone, like yourself, Ken, who has a large classical collection, want to subscribe to Spotify in the first place?

TheGSMoeller

#2
May 12, 2015, 08:21:50 PM
I love Spotify, and not just for classical music. It's given me the opportunity to return to all the 8-tracks, vinyl and cassette tapes I used to own.

Christo

#3
May 12, 2015, 11:58:21 PM
Quote from: Ken B on May 12, 2015, 07:50:20 PMI canceled Spotify Premium over a week ago. Yet they just charged me again today.
Caveat emptor.

Charged you for what?

To answer John: I have Spotify Premium too, for the sake of so much music I don't have yet (on 5000/6000 CDs) - and a lot of alternative pop I used to play in the 1980s and 1990s, but is hard to find nowadays.
... music is not only an 'entertainment', nor a mere luxury, but a necessity of the spiritual if not of the physical life, an opening of those magic casements through which we can catch a glimpse of that country where ultimate reality will be found.    RVW, 1948

Ken B

#4
May 13, 2015, 04:56:44 AM
Quote from: Christo on May 12, 2015, 11:58:21 PM
Charged you for what?

To answer John: I have Spotify Premium too, for the sake of so much music I don't have yet (on 5000/6000 CDs) - and a lot of alternative pop I used to play in the 1980s and 1990s, but is hard to find nowadays.

Renewed my subscription.

I used it John to sample things. You can download and play offline through your mp3 player with premium.

Karl Henning

#5
May 13, 2015, 05:04:09 AM
So they renewed your subscription, even though you indicated that you were canceling?
Karl Henning, Ph.D.
Composer & Clarinetist
Boston MA
http://www.karlhenning.com/
[Matisse] was interested neither in fending off opposition,
nor in competing for the favor of wayward friends.
His only competition was with himself. — Françoise Gilot

Karl Henning

#6
May 13, 2015, 05:04:32 AM
Quote from: SpotifyYou can't cancel us.
Karl Henning, Ph.D.
Composer & Clarinetist
Boston MA
http://www.karlhenning.com/
[Matisse] was interested neither in fending off opposition,
nor in competing for the favor of wayward friends.
His only competition was with himself. — Françoise Gilot

Pat B

#7
May 13, 2015, 03:12:44 PM
LOL Karl... until I try to cancel.

Ken B

#8
May 13, 2015, 03:14:39 PM
Paypal decided in my favour. Presumably because Spotify did not contest.
Once again I am happy with PayPal.
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