The i-Deals Incident

[springrite]

I am holding out for their 1 cent sale...

[Karl Henning]

But you understand that there is a possibility that some error may be involved, and that using negative feedback just to express your unhappiness about something is juvenile?

[flyingdutchman]

Remind me to not do business with you then.  I'm sorry, but this whole I deserve thing is probably reflective of your age (30) more than anything. 

[Karl Henning]

I am holding out for their 1 cent sale...

Does the heart good to see such sunny optimism!

[bigshot]

But the problem, Dave, is with their system, I have nothing to do with other than I bought CDs for exceptionally low prices. Why would I be wrong to get what I rightfully paid for?

You haven't paid for it yet. They don't bill you until it ships. That means there's no transaction yet. All you've done is put in an order, which they can fill or not. Sorry to let you down like that.

[Mirror Image]

But you understand that there is a possibility that some error may be involved, and that using negative feedback just to express your unhappiness about something is juvenile?

Well if you think letting a large online retail business streamroll right over me is juvenile, then I'm guilty as charged.

[springrite]

Well if you think letting a large online retail business streamroll right over me is juvenile, then I'm guilty as charged.

Forever young...

Oh, I just purchased something to give to someone in Baltimore. I have to keep it a secret, though.

[Mirror Image]

Remind me to not do business with you then.  I'm sorry, but this whole I deserve thing is probably reflective of your age (30) more than anything.

I wouldn't do business with any company who won't own up their mistakes and give the customer what they paid for. If this is you, then you can continue on your freakin' marry way. Don't let the door hit you in the ass.

[Mirror Image]

You haven't paid for it yet. They don't bill you until it ships. That means there's no transaction yet. All you've done is put in an order, which they can fill or not. Sorry to let you down like that.

I know this, but I can still leave negative feedback thankfully and they will receive it and Amazon will receive a tongue lashing in the process if my orders aren't fulfilled.

[Coopmv]

I wouldn't do business with any company who won't own up their mistakes and give the customer what they paid for. If this is you, then you can continue of your freakin' marry way. Don't let the door hit you in the ass.

Most e-tailers do not charge your credit card until the order is shipped.  The only exception I am aware of is Presto Classical since I noticed my cc was charged the same day I placed my last order ...

[springrite]

I wouldn't do business with any company who won't own up their mistakes and give the customer what they paid for.

I think the key is that you did not pay for it. You went through the entire process of paying but they did not take the money.

Like you, I would have had them own up to it as well. But ain't gonna happy. If it were you, you won't do it either.

Well, heck, let John vent his frustration without using reason to try and prevent his venting. Reason is so overrated sometimes, and not necessary. It is not like John was gonna sue them for a billion dollars. In the end he will accept defeat. To do so without venting is psychologically damaging, me thinketh...

(I assume no collegues of mine are reading this...)

[Mirror Image]

Most e-tailers do not charge your credit card until the order is shipped.  The only exception I am aware of is Presto Classical since I noticed my cc was charged the same day I placed my last order ...

I know and as I said before I can still leave them negative feedback which, again, is what will happen if they cancel my orders.

[Opus106]

Amazon will receive a tongue lashing in the process if my orders aren't fulfilled.

We're not talking about Amazon directly

The juxtaposition of that Dmitri avatar, especially the expression on his face, with your posts is just priceless, John.

[Mirror Image]

I think the key is that you did not pay for it. You went through the entire process of paying but they did not take the money.

Like you, I would have had them own up to it as well. But ain't gonna happy. If it were you, you won't do it either.

Well, heck, let John vent his frustration without using reason to try and prevent his venting. Reason is so overrated sometimes, and not necessary. It is not like John was gonna sue them for a billion dollars. In the end he will accept defeat. To do so without venting is psychologically damaging, me thinketh...

(I assume no collegues of mine are reading this...)

If it's not going to happen, then I hope they can deal with 11 negative feedback votes. After I have done this, I will call Amazon customer service personally and work my way up the ladder (if I have to). I'll get those CDs. Oh yes, a mistake that this company made like this doesn't come along very often.

[Mirror Image]

The juxtaposition of that Dmitri avatar, especially the expression on his face, with your posts is just priceless, John.

Yeah, I suppose this is just how I feel right now, but we'll see what happens. I really hope I don't have to leave this fine company negative feedback, but I do have my own beliefs about business and nobody has to agree with me, but, in the end, I pay them just like any other customer would pay them. I would be incredibly disappointed if they cancelled my orders. I've been incredibly loyal not just to this seller, but Amazon as well.

[bigshot]

No one is obligated to fullfill orders at a mistaken price placed over a weekend. I bought a bunch from ideals, but if they cancel, I won't be hollering.

I do think either Amazon or Decca and Universal are jacking the top sellers list to promote their big boxes. We'll see if the Mozart 111 orders are cancelled.

[Opus106]

Yeah, I suppose this is just how I feel right now...

Um, no. That's how we feel.

[Mirror Image]

No one is obligated to fullfill orders at a mistaken price placed over a weekend. I bought a bunch from ideals, but if they cancel, I won't be hollering.

Then it sounds like you don't mind being jerked around. Best of luck to you.

[Mirror Image]

If I-Deals Store, accepts their mistake and fulfill they're orders to all of these orders, then they will receive exclusive business from me. That's how loyal of a customer I am. If they don't, then I'll never do business with them again. I remember I bought a Delius recording from Classical Music Superstore for a very low price and after I bought it, they said they didn't have it in-stock, but then they turn right around and posted the CD for their "right" price. Needless to say, I got this CD for free, because they know what they did was wrong and goes against Amazon policies. If this happens with I-Deals Store, then I will have no choice but to make this a legal issue.

[bigshot]

Jerking around has to be intentional. I'm betting that this is a case of someone working on a price list and not finishing, but pushing the wrong button just before heading home for the weekend. I can't get mad at that.